Customer Comments
by Joshua Clinkscales on April 07, 2011
PLEASE COMMENT ON THE QUALITY OF YOUR PURCHASES AND YOUR OVERALL BUYING EXPERIENCE WITH CLINK FURNITURE!
by Joshua Clinkscales on April 07, 2011
PLEASE COMMENT ON THE QUALITY OF YOUR PURCHASES AND YOUR OVERALL BUYING EXPERIENCE WITH CLINK FURNITURE!
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Comments
I had been looking for two additional chairs to add to our discontinued Bernhardt Villa Hermosa dining table for a few years. I came across the chairs that I needed in a web search that led me to CLINK Furniture. The staff did a great job of arranging delivery for me all the way to Florida. They stayed in constant communication throughout the entire process. The chairs arrived in perfect condition and I’m so glad to have a complete set of six chairs now. The staff at CLINK Furniture really is focused on customer service and making sure that their customers are happy with their purchase.
I recommend them.
I am writing to share my experience with this company. The staff were extremely helpful and professional. I explained that I was looking for a Henredon Natchez Collection Marble Top Chest and the matching King Bed from the same collection. The salesperson went over and beyond to make my buying experience a breeze. He worked with me from Day 1 explaining all of the details and updated me when needed. I was looking for these discontinued items for a while and CLINK Furniture found them very quickly and in great condition. Looking forward to working with them again. I strongly recommend CLINK Furniture!
We are ecstatic over our new Henredon Natchez Collection King Bed. For years we have regretted not buying the bed and then we discovered CLINK Furniture. The salesperson was so wonderful as we discussed the purchase of the bed. He made every step of the process from the sale to delivery, stress free. He also followed up after delivery to make sure we were completely satisfied and happy with the bed. He sounded so excited for us! What a wonderful salesman and what a wonderful sales experience. I would highly recommend CLINK Furniture to anyone looking for fine furniture. Thanks again!
I decided that I needed two more counter chairs to a “Villa Hermosa” table that I own by Bernhardt. This entire Bernhardt collection, is no longer being produced. Naturally, I went straight to Google search and found several sites with only one having a few of the chairs left. The company was Clink Furniture. I spoke with a salesperson who was very friendly, very helpful, and very thorough – returned calls promptly – everything a desperate shopper needs in a salesperson. I bought these two Bernhardt chairs unseen via credit card on a Friday evening, and four days later they were in my home, in perfect condition, having come from Tulsa, OK to Dallas, TX.
Again, many thanks.
It is always a little scary to consider purchasing furniture online, but I can unreservedly recommend CLINK Furniture if you are considering high end, quality furniture like Henredon.
I want to particularly thank Joshua for all the information, service, careful packaging, and communication with our purchase. I look forward to future purchases from CLINK and they will always be one of the first places I shop when in the market for good furniture at a fair price.
I approached this transaction with some skepticism, simply because I am not by nature an on-line shopper. And it did not help matters that the CLINK Furniture website has rather limited information about your company and its operations. However, I cannot tell you how pleased I have been with the service you provided and the end product – the Henredon dining chairs. I was beginning to think I would not be able to complete the dining room set after learning that the Natchez line had been discontinued. So it was a welcome surprise to find your company.
The six chairs that you sourced for me arrived in perfect condition. The delivery process was prompt and in accordance with the schedule that you had provided in advance. The delivery men were also professional and courteous.
The bottom line is that despite my initial skepticism, I would not hesitate to use your service in the future or to recommend your company to anyone looking to purchase discontinued models of Henredon furniture. It has been a pleasure doing business with you and I look forward to hearing from you in the near future regarding the two armchairs I also want.
Thank You!
J.R. – Bethesda, MD
Since I almost never post comments or respond to reviews, I am now because I believe I had an EXCEPTIONAL experience with Clink Furniture. I contacted them a few months ago and sent pictures and measurements of the chairs that I have. I wanted to purchase four additional chairs to add to my discontinued Henredon dining room suit. They sent me pictures of chairs that they had in stock, which had a different bone colored fabric, but were almost a perfect compliment to my existing chairs. I actually left them a voice mail on a Sunday afternoon and was not expecting a reply until Monday, during business hours. But my call was actually returned that day. Clink made the arrangements for shipping the chairs that I purchased and they arrived at my home in PA in a few days in perfect condition! I highly recommend Clink Furniture for their professional and friendly way of doing business.
Thanks, so much, for your herculean efforts in locating the missing pieces I needed to complete my Henredon “Grand Continent” bedroom suite. After exhausting all other avenues (many retailers who just didn’t want to be bothered), I had given up on ever acquiring a matching collection.
“Good luck” was the common response when I asked about this particular collection of furniture that was discontinued five years ago. In fact, I couldn’t even find a manufacturer’s brochure. Not only did CLINK Furniture find the items I wanted but they were in mint condition and reasonably priced.
The transaction with CLINK Furniture was seamless. Your shippers met the given schedule and the delivery men were extremely professional. It was a rewarding experience, all around. I look forward to future purchases and have no hesitation in highly recommending you and Clink Furniture to all purchasers of high-end furniture.
Hello Natchez Collectors and other furniture seekers!
You might find an earlier post that I wrote after my first purchase experience with CLINK Furniture. But to fast forward, after my ex took my two night stands, which did not match my Natchez Four Poster Canopy bed, I started scouring the internet to find the matching Natchez night stands.
I left my contact info on a few websites and forgot about it.
One day I received a phone call from CLINK Furniture and we discussed my situation and they seemed to know a lot about the Henredon Natchez Collection. Soon after that, CLINK Furniture contacted me and said that they had found two dressers that I could use as night stands. They seemed perfect. I soon realized that they were too large to use in my bedroom for nightstands but they were perfect to go in my circular stairwell/foyer.
As a point of fact my ex also took her grandmother’s dresser from one on the curved walls so I decided to become a Natchez collector and I bought them both. The two chests were perfect for my foyer/circular stairwell.
I told Joshua I would take them, and I paid in advance, totally trusting the voice on the other end of the phone. In fact, his voice was very reassuring plus he had begun to educate me on Natchez. Now I was hooked and could not wait until the two pieces were delivered.
But, I still needed nightstands! A few months passed and Joshua phoned me again. He said he had located two round Natchez book tables that might work as the nightstands I was looking for. After a couple of minutes and looking at some photos he sent me, I said I would take them. I paid and then I could not wait for them to be delivered from across the country.
When they arrived I was blown away. These two pieces were amazing and made great night stands, but we both knew that these really weren’t the exact night stands I was looking for even though they were from the Natchez collection.
I said “keep looking” for the nightstands. I used the round pieces (they are 30 inches in diameter) as giant nightstands for a few more months and then the phone rang again.
Joshua announced that he had found the matching Henredon Natchez nightstands that I had been wanting. Without missing a beat I said I will take them. Then I asked for the price. I was a serious Natchez collector and I needed these pieces. We agreed quickly and the long sought after nightstands were on the way to my bedroom.
The round pieces were moved to other sides of the room, one next to my amazing Natchez armoire and the other in-between the opened French doors overlooking my living room.
I can say that Joshua is more than a fine furniture dealer. He has become a friend, and he has educated me on Natchez. He is a man of his word and he does what he says he is going to do. He is a special person and much more than a voice on the phone. Trust him to help you.
If you want personal references I am happy to respond to your questions. Send them to Joshua and he will forward to me and we will go from there.
It is a pleasure to write a comment for your company. My wife and I purchased a couch after much discussion about buying over the internet rather than a local store. I am so glad we made the right choice and chose you. Your communication was excellent throughout the transaction and afterwards too. You made the entire purchase one of the most pleasant experiences we have ever had.
Even when we had some minor bumps in the road due to the devastating flooding in the Midwest, you came through as promised. I would also like to thank you again for the beautiful gift you sent us because the flooding delayed the delivery. You did not have to do that. I would never have received such personal caring treatment at any store. The couch is beautiful and perfect. We are extremely happy.
If anyone is reading this and is still worried about using the internet to purchase furniture, please call CLINK and give them a chance. You will be very satisfied. I give them my highest recommendation.
Best of luck! We will certainly be buying from you again in the future.
Hello,
When my ex-wife left me and we became divorced, we divided up our marital assets. Among the items she selected to take with her were two night stands on either side of the Natchez four poster bed and canopy. She got the bed too but could not move it so I kept it by trading her for it.
So I was left with the Natchez bed, the Natchez Armoire, and the Natchez Buffet. I started searching the internet for Natchez bedroom night stands. I found their website and Clink Furniture contacted me, knowing that I was looking for something, and in particular the Natchez bedroom pieces.
Clink Furniture is still looking for those but he did have access to two, 42 inch bureaus or dressers with marble tops. These are too big for night stands, but I bought them regardless and I am very happy I did.
Clink Furniture educated me on Natchez and now I have become a collector. I am still looking for the night stands and I think that they will eventually find them for me.
Dealing with Clink and the delivery guys from Tulsa was a great experience! I promised the movers that the next time they delivered to me, I would take them to the world famous, Pats, the King of Cheese Steaks. Please contact Clink Furniture if you know where a set of night stands are!
Thanks,
R.C. —Philadelphia
It was a very professional buying experience, to say the least. The process was simple and it was a very good transaction. I would give you an A+++
Thanks again!
M.R.
5 STAR RATING:
“My husband and I bought a leather Henredon sectional online from CLINK Furniture. Their staff sent us pictures of the sectional through email, and when we asked for close-up pictures, they sent those as well. We were able to tell by the detailed measurements they gave us that the sectional would fit in the area we wanted it. When the sectional arrived, it was exactly as they had described. It is a beautiful piece of furniture! Their customer service staff updated us through every step of the purchase and delivery. We are extremely pleased, and would definitely purchase from CLINK Furniture again!"I purchased a Henredon sofa from Clink and I had the best experience ever!
Joshua helped me find the perfect sofa for me and the price he offered was amazing.
Many people are reluctant to buy a furniture piece online at first, but you don’t have to worry a single thing with Clink.
They help you find the right piece for you, follow up when it’s needed, and the delivery people they hire is excellent, too.
So, I highly recommend Clink to everyone.
I will definitely be back and spread the words to my family and friends.
Thanks again, Joshua!
I want to take this opportunity to thank you for the beautiful Henredon Living room and Bedroom set we purchased from your online store. The furniture has literally transformed our home. Special thanks for the decorating and furniture coordinating tips. It was a good buying experience and we enjoyed your customer service!
Sincerely,
C.A.—Tulsa, OK.
We received the bed today as planned and everything is perfect. I really appreciate your help. I do have to admit that I was a bit skeptical about ordering over the Internet and having it shipped, but your constant communication was very comforting and I could not be happier with the purchase and the timeframe for delivery. If you ever need a reference in the future, please don’t hesitate to use me. I’d be happy to share my experience with your other potential customers.
Many thanks!
Dear CLINK Furniture and Staff,
I just wanted to thank you for all of your help with our recent purchase of the Henredon Natchez dinning room china cabinet, table and chairs. As I conveyed to you, I was extremely apprehensive about “buying” online. Viewing pictures on the internet does not necessarily equate to the actual condition of the product. However, upon delivery and “Setup”, we couldn’t be more happy! You did everything as promised; from acquiring additional chairs to re-upholstery so as to provide matching Henredon fabric for the new chair cushions. I might add that this was a discontinued fabric, but somehow you managed this task perfectly. As we talked on numerous occasions from the initial contact to the “ultimate” delivery, I felt I had made a new friend. I can’t explain it, but the connection to a Christian brother who cares about a customer’s concerns was conveyed.Wishing a successful future for you and your family.
Respectfully,
R.C.S. – Atlanta, GA.
I LOVE my new Henredon “Arabesque” tables (Cocktail & Lamp) that I purchased from CLINK Furniture. Your staff was so helpful in locating just the right ones. I had looked at them at the retail level and they were substantially more expensive.
It was a GREAT buying experience! Your great customer service and personal attention were appreciated. Good luck with your on-line store.
M.H. – Dallas, TX